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Networking Supercharged

Business seminars are a great setting for networking with potential partners, clients and other similar-spirited people. In fact, networking is one of the biggest motives to participate in business seminars. The right attitude towards networking is not “what I can gain” […]

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Ask for Feedback – It Can Take You Forward

Aiming at Excellence in Customer Service – This is a fifth and the final part of the blog series in which we’ve explored how to achieve the world’s best customer service. In this blog series we’ve gone through the ideas […]

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Make Your Team Work

Aiming at Excellence in Customer Service – This is a fourth part of a blog series in which we explore how to achieve the world’s best customer service. When considering the employee experience from a leader’s perspective, one great advice […]

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The Employee Experience

Aiming at Excellence in Customer Service – This is a third part of a blog series in which we explore how to achieve the world’s best customer service. You’ve probably all bumped into customer service people who don’t seem to […]