The event live stream will be available on the online platform Brella. The event platform will open approximately three weeks before the event. You will then receive a unique invitation link by email.

Full replays of the speeches become available on the Brella platform on the day after the event. You can enjoy the event recordings there for 90 days.

If you are seeing video but not hearing audio make sure the audio on the video player is turned on. To access the audio click on the speaker at the lower left side of the video player. If you are still not hearing audio, make sure your system audio settings are correct.

You can also try switching to alternative broadcast channels. Our official broadcast has three channels, labeled A, B, and C. Try switching between them to see if the problems resolve themselves.

If you can hear the audio, but cannot see the video try refreshing your screen by pressing the “F5” key (or Command-R on a Mac). If refreshing your screen does not solve the issue, try clicking the “HD” button at the bottom right side of your screen and selecting a lower bitrate. If the issue still persists, try using another web browser (We recommend Google Chrome or Mozilla Firefox).

If you are seeing video but not hearing audio make sure the audio on the video player is turned on. To access the audio click on the speaker at the lower left side of the video player. If you are still not hearing audio, make sure your system audio settings are correct.

You can also try switching to alternative broadcast channels. Our official broadcast has three channels, labeled A, B, and C. Try switching between them to see if the problems resolve themselves.

If you are having issues with buffering, drag your mouse cursor over the bottom right of the video player where you see the “HD” button. Once you click the “HD” button, you will be able to choose the quality of your stream. Choose the best quality bitrate that your internet connection can handle.

If you are seeing video but not hearing audio make sure the audio on the video player is turned on. To access the audio click on the speaker at the lower left side of the video player. If you are still not hearing audio, make sure your system audio settings are correct.

You can also try switching to alternative broadcast channels. Our official broadcast has three channels, labeled A, B, and C. Try switching between them to see if the problems resolve themselves.

If you’re watching from a network that has a strict firewall service in places, such as a school or a corporation, they may need to whitelist a few domains for them to watch the event.

You can find the detailed instructions from IBM Video website: https://support.video.ibm.com/hc/en-us/articles/207852107-Opening-Firewall-or-Proxy-Ports-for-IBM-Watson-Media-Broadcasting-and-Viewing

To watch an event live, please ensure you have the following:

System Requirements:
Windows 7 or higher, Mac OS X 10.6 or higher
Supported desktop browsers:
Google Chrome 45+
Mozilla Firefox 49+
Safari 10+
Microsoft Edge 15+
Supported mobile browsers:
Chrome 45+, Safari 10+ (iOS)
Internet Connection:
5-10mbps download speed is recommended. Check your connection at www.speedtest.net.

Please make sure that your device or browser is not blocking cookies, JavaScript, or cross-site tracking, Adblockers, antivirus and firewall software, and VPN services can cause issues for the end-users.
How to enable cross-site tracking in Safari
How to enable Javascript on you Browser
How to enable Cookies on your Browser

Most content on IBM Watson Media plays automatically. You should be able to view live streams and recorded videos without installing any additional software or doing anything special. If you are experiencing any issues watching content on IBM Watson Media, please read the problems and solutions from their official help page: https://support.video.ibm.com/hc/en-us/articles/207851767-Viewing-troubleshooting-steps