Frequently Asked Questions

Tickets: After purchasing your ticket(s), you will receive an email from info@nbforum.com with a link to our ticket portal in Kongressi. There, you can fill in your attendee information to access and download your ticket. If there are any changes, update your information on the ticket portal so we can keep you up to date!

Please note that the ticket will be emailed to the same email address you have used when booking your ticket. You should find it from your inbox (or spam folder) with “Nordic Business Forum” as the subject line. In case you can’t find your ticket, please contact us.

Please note that you will need your ticket and a valid ID in order to collect your event badge. For more information on the badge collection, please see “Where do I collect my event badge?”

Online tickets: If you have purchased an online ticket, you will get the access to our event platform Brella three weeks before the event. You will receive a unique join code by email and you should find it from your inbox (or spam folder) with “Brella” as the subject line. In case you can’t find your ticket, please contact us.

We have three ticket categories: Standard Tickets, VIP Tickets, and First Class Tickets. 

All categories include 2-day access to the event in Helsinki, the main program and networking areas, and all-inclusive catering. 

If you have food allergies or other dietary restrictions, fill in this information on the ticket portal in Kongressi. Please do this at least 30 days prior to the event. Otherwise, we cannot guarantee that your wishes have been noted by our catering staff. If you have any questions or concerns, please contact us.

All attendees can use our event app Brella to network and find relevant information during the event. On Brella, you will also be able to find recordings of the presentations and live studio interviews for 90 days after the event.

With the VIP ticket, you can enjoy the program in the VIP seating section closer to the main stage. In addition, you will get to attend the exclusive VIP sessions with our speakers, as well as enjoy a glass of sparkling and continue networking at the VIP Evening. If you would like to upgrade your ticket to a VIP Ticket, please contact our customer care.

With the First Class Ticket, you can also attend the Q&A Sessions with speakers in addition to the VIP sessions and VIP evening. In addition, you have First Class Seats in the first rows of the seminar hall and access to the First Class Lounge, where you can enjoy First Class Catering. As a final touch, First Class Ticket holders will have a dedicated host at the event, and will be able to make use of the First Class Shuttle to get to the event. If you would like to upgrade your ticket to a First Class Ticket, please contact our customer care.

Please note that our agenda (including the VIP and First Class exclusive agenda) is subject to changes. You can view the up-to-date agenda on the event website (2025 event agenda will be published soon).

Absolutely! By default, the seating in the seminar hall is organized by sections according to ticket category. 

If you wish to reserve a spot in the seminar hall from the best row of your ticket category prior to the event you can book it through our webshop or reach out to our customer care. This add-on service costs 150€ + VAT (25.5%) per seat.

Please note that the seat reservation is only applicable for Standard Ticket and VIP Ticket categories.

During the event, you can reserve a seat from the Networking Hall Info desk, until the last break of Day 2.

To find your reserved seat at the event, please contact our customer service staff in the seminar hall.

Yes! By default, each ticket is personal, but we do offer an option to split the ticket so one person can attend on Day 1 and another person can attend on Day 2. 

You can select Split Ticket as an add-on product at checkout when buying tickets. If you purchase multiple tickets and would like to split them all, you must have an equal number of “split tickets” selected. You can also buy the Split Ticket add-on by contacting our customer care.

The cost of splitting one ticket is 150 € + VAT (25.5%), which covers the administration costs. 

With the Split Ticket option, both Day 1 and Day 2 attendees will also get access to the livestream.

You do not need to know who is using the tickets if you are buying them months in advance. However, we need the attendee information 30 days before the event to ensure we can send the attendees important information and cater for e.g. any special dietary requirements. You, as the buyer, are responsible for assigning the tickets and making sure all relevant information for each attendee is filled out. You will receive a link to the ticket portal after we have confirmed your order, through which you can fill in the attendee information.

We have a 30-day cancellation policy (you can read our Terms & Conditions). If the 30-day period has passed, you can either attend remotely or reassign your ticket to someone else. 

Attending remotely

If you cannot attend the event in person, there is an option to watch the livestream event online. 

Reassigning the ticket

If you cannot attend remotely either, you can transfer your ticket to a colleague or friend by updating the attendee information on the ticket portal in Kongressi. Please note that if the ticket is reassigned in the 30 days leading up to the event, we may not be able to cater for specific dietary needs, as this information needs to be communicated to our catering service 30 days prior to the event.

1. Type in first name, last name, and email address. Click “Save & Send” and a PDF ticket will be automatically sent via email. Please fill in one attendee at a time.
2. After that, you will see a popup view, where you can fill in more information or you can let the attendee fill in the information through the email they received.

After you have assigned the tickets, you can access the attendee information:

1. By clicking “Open attendee information”.
2. Through the email the person received.

In case you want to change the attendee, select the existing attendee you wish to edit, and replace old information with the new contact details.

1. Type in first name, last name, and email address.
2. Click “Save & Send” and the PDF ticket will be automatically sent via email.
3. After that, you will see a popup view, where you can fill in more information or you can let the attendee fill in the information through the email they received.
4. Please note that in case you reassign a ticket, the previous ticket holder does not have access to the ticket anymore.

You can collect your badge either at Messukeskus check-in when arriving to the event, or beforehand at the designated pre-check-in.

At Messukeskus

You will be able to collect your event badge from the check-in upon your arrival at Messukeskus on the event days. You will need your ticket and an ID.

At the Pre-Check-In

You can also get the badge at the Pre-Check-In taking place in Helsinki and Tallinn approximately one week before the event. Exact times and locations will be confirmed and informed closer to the event.

Yes, the recordings will be available for all customers for 90 days after the event. Please note that there may be some exceptions related to speaker contracts. For the currently announced speakers Nordic Business Forum 2025, there is an exception with Simon Sinek: his session recording will be available only for 7 days after the event.

We will publish the learning material on our website and send them to you via email. The materials will also be added to Brella, where you can watch the event recordings for 90 days. Please note that all speaker slides will not be available due to speaker contracts.