Business seminars are a great setting for networking with potential partners, clients and other similar-spirited people. In fact, networking is one of the biggest motives to participate in business seminars. The right attitude towards networking is not “what I can gain” […]

Aiming at Excellence in Customer Service – This is a fifth and the final part of the blog series in which we’ve explored how to achieve the world’s best customer service. In this blog series we’ve gone through the ideas […]

Aiming at Excellence in Customer Service – This is a fourth part of a blog series in which we explore how to achieve the world’s best customer service. When considering the employee experience from a leader’s perspective, one great advice […]

Aiming at Excellence in Customer Service – This is a third part of a blog series in which we explore how to achieve the world’s best customer service. You’ve probably all bumped into customer service people who don’t seem to […]

The host of BBC ”CEO Guru” Steve Tappin has been studying the leadership secrets of the most successful football manager in the history. He published a list of Sir Alex´s leadership secrets. Here is a list of his seven leadership secrets, […]

Take a risk. Otherwise you cannot build a company that is the market leader in one category. In 2006 Talouselämä newspaper ran an article on Sami Inkinen, the founder of online real estate marketing site, Trulia. Almost six years later […]